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Refunds, Shipping and Cancellation Policy
Return Policy
Return Window: Customers have 30 days from the date of purchase to initiate a return.
Return Requirements: To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Return Process: Contact our customer support team at [customer support email] to initiate the return process.
Provide your order number and a clear reason for the return.
Our team will guide you through the return process, including providing a return shipping address.
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 days.
Shipping Policy
Shipping Timeline: We aim to process and ship orders within 2-3 business days from the date of purchase. Shipping times may vary depending on the destination.
Order Tracking: For tangible goods, we provide order tracking information to customers. For digital goods and services, tracking may not be applicable.
Refund/Cancellation Policy
In case of a return, please refer to our Return Policy for the detailed process.
For digital goods and services, please contact our customer support team for assistance.
Refund/Cancellation Policy: Refund Processing Time: Once a return is approved, refunds will be processed within [number of days] days. The refund will be issued to the original payment method used for the purchase.
Mode of Refund: Refunds will be credited back to the original payment method.
No Refund/Cancellation: For certain digital goods and services, please note that refunds or cancellations may not be available. This information will be clearly mentioned on the product or service page.
These policies are designed to ensure transparency and a smooth experience for our customers when it comes to returns, shipping, refunds, and cancellations. Please customize them further as needed to align with your specific business practices.